Last May Hartford’s Bushnell Theatre began selling tickets online and now sells 10 percent of its seats that way. Predictions are that that number will double in the next year. “Now – for a growing number of theaters and cultural organizations – arts consumers can call up a Web site and instantly get tickets, see where they are sitting and be done with it. Click, click, done. Smart arts organizations realize that to compete in the entertainment marketplace they must be more willing to accommodate the needs and desires of their customers.” – Hartford Courant 11/05/00