“Ever since the Romantics, we have thought of artists as following their muses and of designers as chasing the market. An artist preoccupied with sales will risk being written off as a mercenary, while a designer neglectful of his audience will soon be out of work. In reality, designers and artists aren’t separated by so sharp a line. When a designer sets out to improve an existing product, or to create a product that fills a newly perceived (or fabricated) need, she does not usually call in a focus group. She thinks, she tinkers, she reassesses – much like an artist.”