The CBC lockout is over, and programming has returned to normal for most Canadians. But why did such a fiasco have to occur in the first place? Since CBC president Robert Rabinovitch was hired in 1999, there have actually been four work stoppages, and Michael Posner says that all fingers should be pointing squarely at Rabinovitch and his overly aggressive, even evangelical style of management. “By some bizarre inversion, the obsession with process and efficiency had actually become the primary operational focus. An entire generation of journalists and producers were being trained to think like actuaries.”