“If you think restaurant critics from mainstream newspapers, television and magazines are tough on the food industry, you haven’t spent much time in cyberspace. Online message boards, gossip columns, city restaurant guides and food blogs are proliferating and having a profound influence on where consumers spend their eating dollars. The once-genteel discipline of restaurant reviewing has turned into a free-for-all, celebrated by some as a new-world democracy but seen by others as populist tyranny.”