Train’s Late Again? Our Poet Will Help You Through It.

“Britain’s worst-performing train company has hired a poet to soothe the tempers of its frustrated customers. First Great Western, which operates services from Paddington to South Wales and the West Country, insisted yesterday that its decision to engage Sally Crabtree, a Cornish poet, to perform at selected stations over the next four days had nothing to do with its poor punctuality record, disclosed in The Times yesterday.”