Upstairs at Madame Tussauds New York, “above the waxy mugs of Picasso and Sinatra, is a gruesome human body shop of sorts, a grisly place where unmouthed teeth and disembodied heads are strewn across the tables and the floor. It is Madame Tussauds’ repair room, the E.R. for the tallow set: the waxed immortals on display downstairs are brought here for their tuneups after being ravaged by the crowds.”