“When customers who are, in many cases, already paying a lot for cable TV find out that they can’t watch The Daily Show or Breaking Bad because of a fee dispute between their cable company and the content provider, do they sit around researching the issues to figure out who should get the blame? Or do they simply assume that it’s more of everybody on every side sticking it to the regular guy, and that with the amount of money they’re paying, they both ought to be able to work it out?”