Company business manager Pamela Kelley Elend: “Ms. Chan formed her opinion, and it is an opinion not backed up by facts, research, or actually seeing a performance … She wielded that power [of the press] to lob the journalistic equivalent of a flaming bag of dog poop on our door step. We can try to stomp out the fire, and rinse off the residue, but we are still tainted by the stink.”