What Will Amazon Look Like When It Grows Up (And Finally Turns A Profit)?

“Amazon operates like ‘a charitable organization being run by elements of the investment community for the benefit of consumers.’ … Flummox is the perfect word to describe what Amazon does to its competitors, its owners, and even its grateful consumers. Amazon can make us uncomfortable both because it refuses to play by the rules that other companies must follow, and because it seems too eager to be all things to all people.”