If Your Job Is To Sell Books, What Do You Do When A Customer Wants A Book You Think Is Bad For Them?

“Despite the immeasurable good work independent bookstores and their staff do—from promoting children’s literacy to hosting readings and book clubs to being a vital part of local economies, and more—I’d hazard that the primary goal is always going to be customer satisfaction. So what can you do when a customer wants a book that you not only find objectionable but also believe actually dangerous in the lessons it portends amidst such a politically precarious time?”