“Live music is the one part of the music industry generating sustained profits, which has meant that the balance of power has swung from record labels and artists to promoters such as Live Nation and its subsidiary Ticketmaster. The defence offered until now by Ticketmaster is that Seatwave existed to facilitate fans – both those wishing to offload tickets for an event they could not longer attend and anyone who’d missed out when a concert went on sale initially. It was undeniable, however, that professional resellers were milking the service for easy profits.”