“It began to unfold back in the ’60s and ’70s, when identity came to the forefront. People felt unfulfilled. They felt they had these true selves that weren’t being recognized. In the absence of a common cultural framework previously set by religion, people were at a loss. Psychology and psychiatry stepped into that breach. In the medical profession, treating mental health has a therapeutic mission, and it became legitimate to say the objective of society ought to be improving people’s sense of self-esteem. This became part of the mission of universities, which made it difficult to set educational criteria as opposed to therapeutic criteria aimed at making students feel good about themselves. This is what led to many of the conflicts over multiculturalism.”