Alan Rusbridger: “My experience is that readers are surprised when journalists can say, “Can you help me? Here’s my article. Is it right? Could it be improved? What’s missing here? What should I write about next?” These are such collaborative and open questions. Rare are the examples where journalists behave like that. But [when they do], readers fall over themselves to get involved, and that leads to trust. I think it leads to better reporting.” – Vox