The personal stories tell of unpaid hours; unsustainable workloads; limited prospects for progression; poor pension provision; exploitation – and self-exploitation; undervalued qualifications; volunteers taking formerly paid positions; the need for financial support from family members; second jobs in other sectors; huge differentials between senior and junior staff; freelance rates that have been stagnant for a decade; and experienced and highly qualified workers leaving the sector altogether in order to be able to pay the rent. – Arts Professional