“What does make a theatre feel like home? Negotiating mobile phones, sweet wrappers and chatty Kathys is a well-documented headache for theatre staff and spectators alike. The academic Kirsty Sedgman … notes: ‘We may say we want audiences to feel at home in the theatre, but we are still not willing to go so far as to let them act like they are at home.’ So can you make everyone feel at home?” – The Guardian