“It’s strange to write the obvious, which is that ‘the art comes first,’ but it often doesn’t. I’m downright puritanical when it comes to visitor amenities such as restaurants, shops, and introductory video theaters. Lots of this can be distracting junk. Sometimes classrooms are good, but the best classroom is the gallery. I’m skeptical of separate entrances for schoolchildren and other groups because they’re always about processing people and consequently second-rate. Everyone should have the same exciting, art-filled, grand entrance, but preferably not like the Louvre’s, where visitors enter like rats.”