“Carol Murphy, whom [former director Mark] Masuoka fired in 2015 as director of external affairs, painted him as a boss who was ‘quiet,’ ‘strange’ and ‘extremely introverted’ yet also paranoid and retaliatory.” Another ex-employee says, “I was told by coworkers that Mark would sit in empty cubes and listen to the staff talk throughout the day.” By early 2019, things had gotten so bad that a basement room had become the designated place for employees to go and cry. – Akron Beacon Journal